Booking & paying | Colonies Helpdesk

What are the booking fees ?
We ask for a deposit corresponding to one month’s rent to be paid directly by credit card at the time of reservation. An additional processing fee of ** 330€** is also required. For Fontainebleau, we ask for a security deposit corresponding to two months of rent to be paid directly by credit card at the time of reservation.Few readers
How can I book?
Apply to one of our rooms directly on our website by filling a form or reach out to us through our chat and a member of our team will get in touch with you shortly. It's as easy, you're only a flew clicks away from home ;).Popular
Is there a minimum stay length?
In FRANCE: Yes, the minimum lease duration is 1 month. In GERMANY: Yes, the minimum lease duration is 6 months.Very popular
Which documents do I need to apply ?
A valid ID document, and a guarantee that proves that you'll be able to cover your monthly coliving fee. If you are a citizen from outside the EU, you will also need to provide a valid Schengen visa.Popular
What payment method can I use to make my monthly payment?
You can set up a monthly mandate or do a bank transfer every month. Don't worry, our booking platform will walk you through your options step by step :). We do not accept any cash payments.Some readers
When is the monthly payment due ?
On the 1st of each month for the respective month. E.g. on February 1st 2021, for the month of February 2021.Popular
Can I cancel my booking?
Yes, with a 1-month notice.Some readers
What's the notice period, if I wish to leave Colonies?
If you want to move out, please notify us 1 month before your prospective move-out date.* Bear in mind that in Germany min. lease duration is 6 months. : Contracts in Fontainebleau are for a fixed period without notice period. The contract shall end ipso jure.Very popular