As promised, a Residence Manager will come to your house occasionally to welcome new housemates and to support you with solving the small everyday issues everyone may face. The Residence Manager does not live in your house and will therefore not be present 24/7, but they will be reachable by email/phone and try their best to help you.

Within Colonies the Residence Manager takes care of multiple houses and coordinates several external service providers. They will do their best to get back to you as quickly as possible. However, oftentimes we cannot commit to specific deadlines, as the resolution of some issues entail certain dependencies. We will therefore kindly request you to be a bit patient.
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